Truly Seychelles respects your privacy and is committed to protecting your personal data.
2. Data We Collect
We may collect:
- Full name
- Contact details
- Billing address
- Booking details
- Payment information (processed securely via Stripe)
- IP address and device information
- Communication records
We do not store full card numbers.
3. Legal Basis (EU/UK Users)
For EU and UK residents, processing is based on:
- Performance of a contract
- Legal obligations
- Legitimate interests
- Consent (for marketing or cookies)
4. How We Use Your Data
We process personal data to:
- Facilitate bookings
- Communicate confirmations and support
- Prevent fraud
- Comply with legal obligations
- Improve user experience
- Send marketing communications (with consent)
5. Data Sharing
We may share data with:
- Relevant Establishments
- Payment processors (Stripe)
- IT and hosting providers
- Legal or regulatory authorities where required
6. International Transfers
As a global booking platform, data may be transferred outside the EU/UK.
Where required, appropriate safeguards such as Standard Contractual Clauses are implemented.
7. Data Retention
Personal data is retained only as long as necessary for:
- Booking fulfillment
- Legal compliance
- Dispute resolution
8. Your Rights (EU/UK)
You have the right to:
- Access your data
- Rectify inaccuracies
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
Requests may be submitted to office@truly-seychelles.com.
9. Security
We implement appropriate technical and organisational measures including:
- SSL encryption
- Secure payment processing
- Restricted internal access
- Fraud monitoring
10. Governing Law
This Privacy Policy is governed by the laws of Seychelles, without prejudice to mandatory data protection rights under EU/UK law.
